20 May ARC LA RAMBLA HOTEL AWARDED 2015 TRIPADVISOR CERTIFICATE OF EXCELLENCE
ARC LA RAMBLA HOTEL AWARDED 2015 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Recognized as a Top Performing vocational hotel as Reviewed by Travelers on the World’s Largest Travel Site
Barcelona – 20th May 2015 – Arc La Rambla Hotel today announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that take into account the quality, quantity and newness of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence is a true honour for the entire team at Arc La Rambla Hotel and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor and our own team, who has gone out of their way in order to provide Excellent Customer Service beyond our star rating”, said Víctor Márquez, General Manager at Arc La Rambla Hotel. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”